Returns & Exchanges

At Fred Aldous, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return them within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, unused condition and include all original packaging before initiating a return.

• 2.
  Contact Support

  Email our customer service team with your order number and reason for return to receive a unique Return Authorization number.

• 3.
  Package Your Items

  Securely pack the products and include a note with your order number and authorization details inside the parcel.

• 4.
  Ship and Track

  Send your return to our Manchester warehouse using a tracked postal service and retain your proof of postage until the refund is processed.